Lunar + Co

♡ Melbourne Online Crystal shop♡


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Open Box Orders

What is an open box order?

An open box order means that you can accumulate items until you want them shipped out or if you want to reach the free shipping threshold of $150.

It also gives you the opportunity to see new stock as it arrives and rather than having separate orders and paying separate shipping, you pay shipping one shipping fee or not at all (if you spend $150 or more)

Is it available on all products?

Yes, Open Box orders are available on all our online stock!

Does it cost anything?

All you pay for are your products and the shipping at the end!

How does an open box order work?

You browse our website as your normally would when making a purchase, when you are happy with your cart, you checkout as normal and select "I'll pick it up myself" and on the next page the "Open Box order" will show up. Just click, pay and you're done!

Your Open Box orders are kept for 30 days and you will receive an invoice for postage at the end of the period

Anything else we need to know?

When you make an Open Box order you are commiting to that order, so if you are unsure, please do not place an order until you are 100% certain as there are no cancellations or refunds.

As mentioned, once the 30 days are up, your total order will be weighed and tallied and you will receive an invoice for postage (Over $150 is free)

Failure to pay postage will result in immediate cancellation.

These items are specifically held for you and they are to be treated as a standard order.

It is unfair if you purchase items and are not committed as it delays a lot of our orders and stock-take.